Privacy policy

Last Updated: [02/03/2024]

Amani Consultancy Privacy Notice

Thank you for choosing Amani Consultancy. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines the types of personal data we collect, how we use and store this information, and the measures we take to ensure your privacy.

Who we are

Amani Consultancy specialises in mediation across various sectors, including civil, workplace, commercial, and community disputes. Our practice is dedicated to providing expert mediation services to help parties find amicable solutions and resolve conflicts efficiently. In addition to mediation, we offer comprehensive personal and organisational development training, equipping individuals and teams with the skills needed to thrive in their respective fields. Moreover, our business consultancy services are designed to support organisations in achieving their strategic goals and enhancing operational efficiency. At Amani Consultancy, we are committed to fostering positive outcomes through our mediation, training, and business consultancy expertise. Please contact us using the provided information if you have any questions or concerns about this policy.

Types of Information We Collect (but not limited to)

How and Why We Collect Data

We employ various means to gather information, such as contact forms, cookies, surveys, course registrations, email newsletters, and website analytics, including Google Analytics. The collected data serves various purposes, such as processing orders, providing updates, news, and promotions. We rely on our legitimate interests to collect and use your personal information. If you have consented to our use of your personal information for marketing purposes, we will use it solely for that purpose. You may withdraw your consent at any time by communicating with us, and we do not sell your data without your explicit consent. If you provide us with sensitive personal information as part of your declaration of interest, we will only use this information with your consent. You have the option to withdraw this permission at any time, but it may affect your ability to engage in voluntary work with us. We request this information to respond to your communication with us and to address any concerns you may have.

How Users Can Opt-Out

You have the right to:

  • Request data amendments.

  • Request the deletion of acquired information.

  • Review the collected information.

Sharing User Data with Third Parties

We may share user data with third parties, including service providers, marketing partners, consultants, and credit card processors. This is disclosed to prioritize transparency and compliance with applicable laws.

Data Retention

We retain user data as long as necessary for the purposes for which it was initially obtained. For example, data collected for a contract is stored for the duration of the contract. We regularly review and update our Data Retention Policy to ensure compliance.

How We Protect Personal Data

We employ industry-standard security practices to protect user data, including SSL and other computer safeguards. Specific details are intentionally omitted to prevent compromise.

Dispute Resolution Process

In the event of a legal dispute, we may utilize third-party dispute resolution services, legal firms, or other appropriate means to resolve issues promptly. For inquiries, please contact us.

Business Ownership Transfer

In the event of a business ownership transfer, users acknowledge that their information may be transferred to a new entity. While we make every effort to secure our website, we cannot guarantee immunity from malicious exploits.

By using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to review this policy periodically for any updates. Your continued use of our services constitutes acceptance of any changes.

  • What information we ask for:

    Forename

    Surname

    Postal address (where required)

    Postcode (where needed)

    Telephone number

    Email address

    Any other information you provide to us

  • What information we ask for:

    Forename

    Surname

    Telephone number

    Email address

    Details of your complaint

    Any other information you provide to us

  • What information we ask for:

    Forename

    Surname

    Telephone number

    Email address

    Details of the complaint against you

    Any other information you provide to us

  • What information we ask for:

    Forename

    Surname

    Telephone number

    Email address

    Any other information deemed appropriate by us